Welcome to Learn Club

Terms and Conditions

Welcome to Learn Club

Learn Club (“Learn Club,” “we,” “our,” or “us”) operates a service that allows your children to access educational and entertaining videos, games and other content and for you to track your children’s progress and use of this content, which we make available through our website at https://learnclub.co.uk(the “Site”).

This page explains the terms and conditions which govern your relationship with us when you use the Service.

We have two sets of terms and conditions: Part A sets out the terms that apply to our users in the US, and Part B sets out the terms that apply to our users outside the US.

It is important that you read and understand the terms that apply to you when you use the Service before using the Service.

BY DOWNLOADING, ACCESSING OR USING THE SERVICE, OR BY CHECKING A BOX TO INDICATE YOUR AGREEMENT TO THE TERMS OF SERVICE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTOOD, AND AGREE: (A) TO BE BOUND BY THE TERMS OF SERVICE THAT APPLY TO YOU BASED ON THE REGION FROM WHICH YOU ACCESS THE SERVICE; AND (B) TO THE COLLECTION AND USE OF YOUR INFORMATION AS SET FORTH IN OUR PRIVACY POLICY, AVAILABLE AT https://learnclub.co.uk/privacy , WHICH IS INCORPORATED BY REFERENCE HEREIN AND APPLIES WHETHER OR NOT YOU ARE A REGISTERED USER OF OUR SERVICE.

PLEASE READ THE TERMS OF SERVICE THAT APPLY TO YOU CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THE TERMS OF SERVICE THAT APPLY TO YOU, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE.

PART A: TERMS AND CONDITIONS APPLICABLE TO USERS IN THE USA

This Part A, and the documents referred to within it, set out the terms and conditions that apply to your use of the Service if you access the Service from within the United States (collectively, the “  Agreement  ”). This Agreement applies to all visitors, users, and others who access the Service (“  Users  ”) within the United States.

You acknowledge and agree that, as provided in greater detail in this Agreement:

  • The website is licensed, not sold to you, and you may use the Service only as set forth in this Agreement;
  • The Service is provided “As Is” without warranties of any kind and Learn Club’s liability to you is limited;
  • Learn Club reserves the right to modify this Agreement and will provide notice of these changes as described below; and
  • Disputes arising under this Agreement will be resolved by binding arbitration and that THIS AGREEMENT CONTAINS A WAIVER OF YOUR RIGHT TO A JURY TRIAL AND A RIGHT TO BRING A CLAIM AS PART OF A CLASS.

1. Our Service

The Service is operated by Ingenious Education.

The Service enables you and those who you have parental responsibility over, whether as a parent, guardian or otherwise (“ Child  ” or “ Children  ”) to access educational and entertaining videos, games and other content, and for you to view and track your Child’s use of the Service.

1.1 Eligibility

You may use the Service only if you can form a binding contract with Learn Club, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations. Except as provided under Section 1.4 of this Agreement, any use or access to the Service by anyone under eighteen (18) years of age is strictly prohibited and in violation of this Agreement. The Service is not available to any Users previously removed from the Service by Learn Club.

1.2 Limited License

Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, non-sublicensable (except as provided in Section 1.4 of this Agreement) freely revocable license to use the Service for your personal, noncommercial use and only as permitted by the features of the Service. Learn Club reserves all rights not expressly granted herein in the Service and the Learn Club Content (as defined below). Learn Club may terminate this license at any time for any reason or no reason.

1.3 User Accounts

Your account on the Service (your “  User Account ”) gives you access to the services and functionality that we may establish and maintain from time to time and in our sole discretion.

You may never use another User’s User Account without permission. When creating your User Account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your User Account, and you must keep your User Account password secure. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your User Account. You must notify Learn Club immediately of any breach of security or unauthorised use of your User Account. Learn Club will not be liable for any losses caused by any unauthorised use of your User Account.

You may control your User profile and how you interact with the Service by changing the settings in your Parents’ Settings area. By providing Learn Club your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out or change your preferences in your Parents’ Settings area. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.

1.4 Child Profiles

Once you have registered and set up your User Account, you may be asked to provide information about your Children and to create a profile for each of your Children (each a “  Child Profile ”). You must create a Child Profile in order to grant your Child access to the Service.

Subject to the terms and conditions of this Agreement, upon the creation of a Child Profile, you are hereby granted the right to sublicense to your Children the licenses granted to you in Sections 1.2 and 14.1 of this Agreement; provided, however: (i) your Children may only use the Service as permitted by the features of the Service; (ii) Learn Club may terminate this right to sublicense and your Child’s right to access the Service at any time for any reason or no reason; and (iii) you shall remain solely responsible for your Children’s use of the Service and compliance with this Agreement.

Learn Club is committed to protecting the privacy of your Children who use our Service. Please review our Privacy Policy, available at  https://learnclub.co.uk/privacy, to see what information we collect about your Child, how we use and disclose the information, and our parental consent practices with respect to information about your Child.

1.5 Changes to the Service

We may, without prior notice, change the Service; stop providing the Service or features of the Service, to you or to Users generally; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.

2 Trial Period; Membership; Billing

2.1 Free Trial.

You may be granted access to the Service for a trial period (“ Free Trial ”). During the Free Trial, we will not charge you Membership Fees (as defined below). At the end of the Free Trial, unless you cancel your Membership (as described in Section 2.4), you must pay Membership Fees in accordance with our Billing Policies.

2.2 Membership; Fees.

After the expiration of the Free Trial, your membership will automatically convert to a paid membership unless you cancel (“  Membership ”). As part of the Membership, we will charge you a regular fee for your use of the Service (“ Membership Fees ”). You may find information about our current Membership Fees on the “Subscription” page in the Service. We reserve the right to adjust Membership Fees in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in this Agreement, any changes to the Membership Fees will be effective in the billing cycle following notice of such change to you as provided in this Agreement.

2.3 Billing Policies; Automatic Billing.

By starting your Membership, you authorise us to charge you a Membership Fee at the then current rate, and any other charges you may incur in connection with your use of the Service. Additionally, we reserve the right to determine the frequency of billing for Membership Fees, including without limitation, the period of time that passes between each time we 3charge you Membership Fees (the “  Billing Period  ”). You acknowledge that the amount billed may vary from Billing Period to Billing Period and you authorize us to charge your payment method for such varying amounts, which may be billed each Billing Period in one or more charges. The Membership Fee for our Service will be billed at the beginning of the paying portion of your Membership and at the beginning of each Billing Period thereafter unless and until you cancel your Membership in accordance with Section 2.4. We automatically bill your payment method for each Billing Period on the calendar day corresponding to the commencement of your Membership. We reserve the right to change the timing and frequency of our billing and the Billing Periods if your payment method has not successfully settled.

2.4 Cancellation; No Refunds.

You may cancel your Membership at any time; however, there are no refunds for cancellation. To cancel your Membership, you must notify us at least twenty-four (24) hours before the start of the next Billing Period by using the appropriate functionalities in the Service, by contacting us at  support@learnclub.co.uk or, if you have subscribed to the Service through the Apple website Store or any other Distributor Platform, by using the appropriate settings on your mobile device, Apple website Store account or other Distributor Platform account (as applicable). We may immediately terminate your and your Children’s access and use of the Service for any reason or no reason at all. In the event that Learn Club suspends or terminates your User Account or this Agreement for your breach of this Agreement, you understand and agree that you shall receive no refund or exchange for any Learn Club Property, any unused time on a subscription, any license or subscription fees for any portion of the Service, any content or data associated with your User Account, or for anything else.

2.5 Payment Method; Taxes.

We or our third-party payment processors (including, without limitation, Apple and the Distributors) will charge your Membership Fees and any other charges you may incur to the payment method you provide when you register for a User Account or for an account with Apple or any other applicable Distributor. You may change your payment method by changing the information in your Apple website Store account or other Distributor Platform account (as applicable). You agree to pay any and all charges (including, but not limited to, Membership Fees) incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. If we are unsuccessful in charging your payment method and have still not received payment within seven (7) days after informing you, we may (without liability to you) suspend or temporarily disable all or part of your and your Children’s access to the Service and we shall be under no obligation to provide any or all of the Service while the Membership Fees concerned remain unpaid. This does not affect any other rights and remedies available to us. You will pay any and all applicable taxes, if any, relating to any such payments of Membership Fees, purchases, transactions or other monetary transactions.

2.6 California Residents.

The provider of services is Learn Club Learning, Inc. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

3. User Content

Some areas of the Service allow Users to create, submit, post, display, provide, or otherwise make available content such as profile information, videos, images, music, comments, questions, and other content or information (any such materials a User creates, submits, posts, displays, provides, or otherwise makes available on the Service is referred to as “  User Content  ”).

WE CLAIM NO OWNERSHIP RIGHTS OVER USER CONTENT CREATED BY YOU. THE USER CONTENT YOU CREATE REMAINS YOURS

By submitting, posting, displaying, providing, or otherwise making available any User Content on or through the Service, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Learn Club a royalty-free, sub-licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service and Learn Club’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.

For the purposes of this Agreement, “ Intellectual Property Rights ” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

In connection with your User Content, you affirm, represent and warrant the following:

  • You have the written consent of each and every identifiable natural person in the User Content, if any, to use such person’s name or likeness in the manner contemplated by the Service and this Agreement, and each such person has released you from any liability that may arise in relation to such use.
  • You have obtained and are solely responsible for obtaining all consents as may be required by law to post any User Content relating to third parties.
  • Your User Content and Learn Club’s use thereof as contemplated by this Agreement and the Service will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy rights.
  • Learn Club may exercise the rights to your User Content granted under this Agreement without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.
  • To the best of your knowledge, all your User Content and other information that you provide to us is truthful and accurate.

Learn Club takes no responsibility and assumes no liability for any User Content that you or any other User or third party posts, sends, or otherwise makes available over the Service. You shall be solely responsible for your User Content and the consequences of posting, publishing it, sharing it, or otherwise making it available on the Service, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for Children, or otherwise unsuited to your purpose, and you agree that Learn Club shall not be liable for any damages you allege to incur as a result of or relating to any User Content.

4. Our Proprietary Rights

Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content belonging to other Users (the “  Learn Club Content  ”), and all Intellectual Property Rights related thereto, are the exclusive property of Learn Club and its licensors (including other Users who post User Content to the Service). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Learn Club Content. Use of the Learn Club Content for any purpose not expressly permitted by this Agreement is strictly prohibited.

You may choose to or we may invite you to submit comments or ideas about the Service, including without limitation about how to improve the Service or our products (“  Ideas ”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Learn Club under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, Learn Club does not waive any rights to use similar or related ideas previously known to Learn Club, or developed by its employees, or obtained from sources other than you.

The Service contains data, information, and other content not owned by you, such as repetitional or status indicators in-world currency, and/or fictional property representing virtual achievements (for instance, trophies or powers) (“Learn Club Property”). You understand and agree that regardless of terminology used, Learn Club Property represents a limited license right governed solely by the terms of this Agreement and available for distribution at Learn Club’s sole discretion. Learn Club Property is not redeemable for any sum of money or monetary value from Learn Club at any time. You acknowledge that you do not own the User Account you use to access the Service, nor do you possess any rights of access or rights to data stored by or on behalf of Learn Club on Learn Club servers, including without limitation any data representing or embodying any or all of your Learn Club Property. You agree that Learn Club has the absolute right to manage, regulate, control, modify and/or eliminate Learn Club Property as it sees fit in its sole discretion, in any general or specific case, and that Learn Club will have no liability to you based on its exercise of such right. All data on Learn Club’s servers are subject to deletion, alteration or transfer. Notwithstanding any value attributed to such data by you or any third party, you understand and agree that any data, User Account history and User Account content residing on Learn Club’s servers, may be deleted, altered, moved or transferred at any time for any reason in Learn Club’s sole discretion, with or without notice and with no liability of any kind. Learn Club does not provide or guarantee, and expressly disclaims, any value, cash or otherwise, attributed to any data residing on Learn Club’s servers.

5. Text Messaging

You may sign up to receive certain Learn Club notifications or information via text messaging. You may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges.

6. Privacy

We care about the privacy of our Users. You understand that by using the Services you consent to the collection, use and disclosure of your personally identifiable information and aggregate and/or anonymised data as set forth in our Privacy Policy, available at https://learnclub.co.uk/privacy, and to have your personally identifiable information collected, used, transferred to and processed by Learn Club and its service providers.

7. Security

Learn Club cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorised third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

8. Third-Party Links and Information

The Service may contain links to third-party materials that are not owned or controlled by Learn Club. Learn Club does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from the Service or share your User Content on or through any third-party website or service, you do so at your own risk, and you understand that this Agreement and Learn Club’s Privacy Policy do not apply to your use of such sites. You expressly relieve Learn Club from any and all liability arising from your use of any third-party website, service, or content, including without limitation User Content submitted by other Users. Additionally, your dealings with or participation in promotions of advertisers found on the Service, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Learn Club shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

9. Indemnity

You agree to defend, indemnify and hold harmless Learn Club and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Service, including any data or content transmitted or received by you; (ii) your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; (iv) your violation of any applicable law, rule or regulation; (v) User Content or any content that is submitted via your User Account including without limitation misleading, false, or inaccurate information; (vi) your willful misconduct; or (vii) any other party’s access and use of the Service with your unique username, password or other appropriate security code.

10. No Warranty

The Service is provided on an “as is” and “as available” basis. Use of the Service is at your own risk. To the maximum extent permitted by applicable law, the Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from Learn Club or through the Service will create any warranty not expressly stated herein. Without limiting the foregoing, Learn Club, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that the Service will meet your requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the Service. Further, Learn Club does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and Learn Club will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

FEDERAL LAW , SOME STATES , PROVINCES AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION AND LIMITATIONS OF CERTAIN IMPLIED WARRANTIES , SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU . T HIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS , AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE . DISCLAIMERS AND EXCLUSIONS UNDER THIS AGREEMENT THE WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW .

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Learn Club, its affiliates, agents, directors, employees, suppliers or licensors be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service. Under no circumstances will Learn Club be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorised access or use of the Service or your account or the information contained therein.

To the maximum extent permitted by applicable law, Learn Club assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (vii) User Content or the defamatory, offensive, or illegal conduct of any third party. In no event shall Learn Club, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the greater of either: (i) the amount you paid to Learn Club hereunder in the six (6) months preceding the event which first gave rise to liability; or (ii) $100.00.

This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Learn Club has been advised of the possibility of such damage.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers, exclusions, and limitations of liability under this Agreement will not apply to the extent prohibited by applicable law.

12. Governing Law, Arbitration, and Class Action/Jury Trial Waiver

12.1 Governing Law.

This Agreement shall be governed by the internal substantive laws of the State of New York, without respect to its conflict of laws principles. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of this Agreement shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of the federal and state courts located in New York County, New York for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that New York County, New York is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.

12.2 Arbitration.

READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR Learn Club. For any dispute with Learn Club, you agree to first contact us at support@learnclub.co.uk and attempt to resolve the dispute with us informally. In the unlikely event that Learn Club has not been able to resolve a dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach thereof (collectively, “ Claims ”), by binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitration will be conducted in New York County, New York, unless you and Learn Club agree otherwise. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall be deemed as preventing Learn Club from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights or other proprietary rights.

12.3 Class Action/Jury Trial Waiver. 

WITH RESPECT TO ALL PERSONS AND ENTITIES , REGARDLESS OF S ERVICE FOR PERSONAL , COMMERCIAL OR OTHER PURPOSES , ALL C LAIMS MUST BE BROUGHT IN THE PARTIES ’ INDIVIDUAL CAPACITY , AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION , COLLECTIVE ACTION , PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING . THIS WAIVER APPLIES TO CLASS ARBITRATION , AND , UNLESS WE AGREE OTHERWISE , THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON ’ S C LAIMS . Y OU AGREE THAT , BY ENTERING INTO THIS AGREEMENT , YOU AND M ARCO P OLO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION , COLLECTIVE ACTION , PRIVATE ATTORNEY GENERAL ACTION , OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND .

13. Additional Terms for Mobile Applications

13.1 Mobile Applications

We may make available software to access the Service via a mobile device (“ Mobile Applications ”). To use any Mobile Applications you must have a mobile device that is compatible with the Mobile Applications. Learn Club does not warrant that the Mobile Applications will be compatible with your mobile device. You may use mobile data in connection with the Mobile Applications and may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges. Learn Club hereby grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Applications for one Learn Club Account on one mobile device owned or leased solely by you, for your personal use and for your Children’s use as provided in Section 1.4 of this Agreement. You may not: (i) modify, disassemble, decompile or reverse engineer the Mobile Applications, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Applications to any third party or use the Mobile Applications to provide time sharing or similar services for any third party; (iii) make any copies of the Mobile Applications; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Applications, features that prevent or restrict use or copying of any content accessible through the Mobile Applications, or features that enforce limitations on use of the Mobile Applications; or (v) delete the copyright and other proprietary rights notices on the Mobile Applications. You acknowledge that may from time to time issue upgraded versions of the Mobile Applications, and may automatically electronically upgrade the version of the Mobile Applications that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of this Agreement will apply to all such upgrades. Any third-party code that may be incorporated in the Mobile Applications is covered by the applicable open source or third-party license EULA, if any, authorising use of such code. The foregoing license grant is not a sale of the Mobile Applications or any copy thereof, and Learn Club or its third-party partners or suppliers retain all right, title, and interest in the Mobile Applications (and any copy thereof). Any attempt by you to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in this Agreement, is void. Learn Club reserves all rights not expressly granted under this Agreement. If the Mobile Applications is being acquired on behalf of the United States Government, then the following provision applies. The Mobile Applications will be deemed to be “commercial computer software” and “commercial computer software documentation,” respectively, pursuant to DFAR Section 227.7202 and FAR Section 12.212, as applicable. Any use, reproduction, release, performance, display or disclosure of the Service and any accompanying documentation by the U.S. Government will be governed solely by these Terms of Service and is prohibited except to the extent expressly permitted by these Terms of Service. The Mobile Applications originates in the United States, and is subject to United States export laws and regulations. The Mobile Applications may not be exported or re-exported to certain countries or those persons or entities prohibited from receiving exports from the United States. In addition, the Mobile Applications may be subject to the import and export laws of other countries. You agree to comply with all United States and foreign laws related to use of the Mobile Applications and the Service.

13.2 Mobile Applications from Apple website Store.

The following applies to any Mobile Applications you acquire from the Apple website Store (“  Apple-Sourced Software  ”): You acknowledge and agree that this Agreement is solely between you and Learn Club, not Apple, Inc. (“ Apple  ”) and that Apple has no responsibility for the Apple-Sourced Software or content thereof. Your use of the Apple-Sourced Software must comply with the website Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Apple-Sourced Software. In the event of any failure of the Apple-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Sourced Software to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Sourced Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by this Agreement and any law applicable to Learn Club as provider of the software. You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the Apple-Sourced Software or your possession and/or use of the Apple-Sourced Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Apple-Sourced Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by this Agreement and any law applicable to Learn Club as provider of the software. You acknowledge that, in the event of any third-party claim that the Apple-Sourced Software or your possession and use of that Apple-Sourced Software infringes that third party’s intellectual property rights, Learn Club, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement. You and Learn Club acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Agreement as relates to your license of the Apple-Sourced Software, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as relates to your license of the Apple-Sourced Software against you as a third-party beneficiary thereof.

13.3 Mobile Applications from Google Play Store or other Marketplaces and Platforms.

The following applies to any Mobile Applications you acquire from the Google Play Store, Windows Store or any other website store or distribution platform other than the Apple website Store (“ Distributor Platform ” and such Mobile Applications being the “  Distributor-Sourced Software ”): (i) you acknowledge that the Agreement is between you and Learn Club only, and not with Google, Inc. or any other provider of a Distributor Platform (“ Distributor ”); (ii) your use of Distributor-Sourced Software must comply with the Distributor’s then-current Distributor Platform Terms of Service; (iii) the Distributor is only a provider of the Distributor Platform where you obtained the Distributor-Sourced Software; (iv) Learn Club, and not the Distributor, is solely responsible for its Distributor-Sourced Software; (v) the Distributor has no obligation or liability to you with respect to Distributor-Sourced Software or the Agreement; and (vi) you acknowledge and agree that the Distributor is a third-party beneficiary to the Agreement as it relates to Learn Club’s Distributor-Sourced Software.

14. General

14.1 Assignment.

This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Learn Club without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

14.2 Notification Procedures and Changes to the Agreement.

Learn Club may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Learn Club in our sole discretion. Learn Club reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement. Learn Club is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. Learn Club may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the ‘last modified’ date at the top of this page and notify you that material changes have been made to the Agreement. Your continued use of the Service after any such change constitutes your acceptance of the new Terms of Service. If you do not agree to any of these terms or any future Terms of Service, do not use or access (or continue to access) the Service.

14.3 Entire Agreement/Sever-ability.

This Agreement, together with any amendments and any additional agreements you may enter into with Learn Club in connection with the Service, shall constitute the entire agreement between you and Learn Club concerning the Service. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect, except that in the event of uninforceability of the universal Class Action/Jury Trial Waiver, the entire arbitration agreement shall be unenforceable.

14.4 No Waiver.

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Learn Club’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

14.5 Contact.

Please contact us at  support@learnclub.co.uk with any questions regarding this Agreement.

PART B – TERMS AND CONDITIONS APPLICABLE TO USERS OUTSIDE THE USA

This Part B, and the documents referred to within it, set out the terms and conditions that apply to your use of the Service if you access the Service from outside the United States (collectively, the ”  Terms of Service  “).

1. Information about us

1.1 The Service is operated by Ingenious Education Ltd.

1.2 Learn Club is a company registered in England, with its registered address at Ontario Tower, Fairmont Avenue, London, E14 9JB.

2. Information about you

Your, and especially your children’s privacy is important to us. You should read our Privacy Policy (https://learnclub.co.uk/privacy) to understand how we collect, use and share information about you and your children

3. Description of the Service

3.1 Learn Club provides a service that allows your children to access educational and entertaining videos, games and other content (the ” Content “), and for you to view and track your children’s use of the Service.

3.2 We may, from time to time, provide social features on the Service where you and your children can interact and share Content with each other. Any use of these social features should comply with our Rules of Acceptable Use below.

4. Setting up your account

4.1 To access the Service, you must register with us and set up an account with an ID and password (your ”  Account “). We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your Account.

4.2 You must be 18 years or older and capable in your country of residence of entering into a legally binding agreement to use the Service.

4.3 You are responsible for maintaining the confidentiality of your login details and on any activities that occur under your Account. If you have any concerns that your Account may have been misused, you should contact us at support@learnclub.co.uk straight away to let us know.

5. Setting up your child’s profile

5.1 Once you have registered and set up an Account, you will be asked to provide information about your children and to create a profile for each of your children (” Child Profile “) in order to grant your children access to the Service. Please refer to our Privacy Policy ( https://learnclub.co.uk/privacy) to see what information we collect from you about your child and how we use it.

5.2 You and your child can customise and personalise the Child Profile on the Service, and you can access each of your Child Profiles to view how your child is using the Service, including the Content they access and their progress.

6. Your right to use the Service

6.1 Your right to use the Service is personal to you and you are not allowed to give this right to any other person other than your children. Your children include anyone for whom you have parental responsibility, whether as a parent, guardian or otherwise. Your right to use the Service does not stop us from giving other people the right to use the Service.

6.2 As part of the Service, we allow you to download our website and to use it on your mobile device in order to access and use the Service in accordance with these Terms of Service. This right is given to you solely for this purpose. It is also personal to you and you are not allowed to give this right to any other person.

6.3 Unless allowed by these Terms of Service or as permitted by the functionality of the Service, you agree:

(a) not to copy, or attempt to copy our website or any portion of the Service (including the Content);

(b) not to give or sell or otherwise make available our website or any portion of the Service to anybody else;

(c) not to change, or attempt to change our website or any portion of the Service in any way;

(d) not to look for or access the code of our website or any portion of the Service that we have not expressly published publicly for general use.

6.4 You agree that all confidential information, copyright and other intellectual property rights in our website or any portion of the Service belong to us or the people who have licensed those rights to us.

6.5 You agree that you have no rights in or to our website or any portion of the Service other than the right to use and access them in accordance with these Terms of Service.

7. Fees and payment

7.1 After the end of the Trial Period (as set out in paragraph 8), we will charge you a regular fee in advance for using the Service, as set out on the relevant page in the website (the ”  Fees “).

7.2 When you create your Account, you will need to provide us with valid, up-to-date and complete credit or debit card details and to select how frequently you would like to pay your Fees (the “Billing Period”). You authorise us to charge such credit or debit card for the Fees at the start of every Billing Period and hereby confirm that the details you provide are accurate and that you have the right to use the payment method selected.

7.3 If we are unsuccessful in charging your credit or debit card and have still not received payment within 7 days after informing you, we may (without responsibility to you) suspend or temporarily disable all or part of your and your children’s access to the Service and we shall be under no obligation to provide any or all of the Service while the Fees concerned remain unpaid. This does not affect any other rights and remedies available to us

7.4 All amounts and Fees stated or referred to in these Terms of Service:

(a) are payable in the currency you select; and

(b) are inclusive of value added tax (if applicable) and any other taxes unless otherwise expressly stated, which shall be paid at the same time as payment of the Fees.

8. Free Trial

8.1 We offer a free trial of the Service for 7 days after you have downloaded the website and created your Account (the “Trial Period”).

8.2 During the Trial Period, we will not charge you Fees for using the Service. On the day after the Trial Period ends, we will charge you the Fees for the next Billing Period, unless you indicate to us that you do not wish to continue using the Service after the end of the Trial Period. You can do this by using the appropriate functionalities in the website or, if you have subscribed to the Service through the Apple website Store or another Distribution Platform (as defined in paragraph 10), through the appropriate settings on your device, Apple website Store account or other Distribution Platform account.

9. Apple website Store Provisions

9.1 This paragraph 9 applies where the website has been acquired from the Apple website Store. You acknowledge and agree that the Terms of Service are solely between you and Learn Club, not Apple, Inc. (“Apple”) and that Apple has no responsibility for the website or content thereof. Your use of the website must comply with the website Store Terms of Service.

9.2 You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. In the event of any failure of the website to conform to any applicable warranty, you may notify Apple, and (where applicable) Apple will refund the purchase price for the website to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by the Terms of Service and any law applicable to Learn Club as provider of the App.

9.3 You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the website or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the website fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by the Terms of Service and any law applicable to Learn Club as provider of the software.

9.4 You acknowledge that, in the event of any third party claim that the website or your possession and use of that website infringes that third party’s intellectual property rights, Learn Club, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim to the extent required by the Terms of Service.

9.5 You represent and warrant that (i) you are not located in a country that is subject to U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

9.6 You and Learn Club acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of the Terms of Service as relates to your licence of the App, and that, upon your acceptance of the terms and conditions of the Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms of Service as relates to your licence of the website against you as a third-party beneficiary thereof.

10. Other website Marketplaces and Platforms

10.1 This paragraph 10 applies where the website has been acquired from any website store or distribution platform other than the Apple website Store, including the Google Play Store and the Windows Store (the “Distribution Platform “):

(a) you acknowledge that the Terms of Service are between you and Learn Club, and not with the provider of the Distribution Platform (”  Store Provider “);

(b) your use of the website must comply with the Store Provider’s then-current Distribution Platform Terms of Service;

(c) the Store Provider is only a provider of the Distribution Platform where you obtained the App;

(d) Learn Club, and not the Store Provider, is solely responsible for its App;

(e) the Store Provider has no obligation or liability to you with respect to the website or the Terms of Service; and

(f) you acknowledge and agree that the Store Provider is a third-party beneficiary to the Terms of Service as it relates to Learn Club’s App.

11. Your content

11.1 You confirm that any images, text or information that you make available or create (”  User Content  “) while using the Service will meet the Rules of Acceptable Use.

11.2 We do not claim ownership of your User Content, and ownership will remain with you and any third party whose content you include in your User Content. Instead, you grant us a worldwide, non-exclusive, royalty-free and perpetual licence to use, copy, reproduce, distribute, adapt, re-format, modify, publish, translate, license, sub-license and otherwise make available the User Content anywhere and in any form for the purposes of providing the Service (including allowing users that you give access to any User Content to view and use your User Content).

11.3 You must ensure that you are able to grant us the above licence for any content owned by a third party that you include in your User Content.

11.4 Our right to use your User Content does not in any way affect your privacy rights. Please see our Privacy Policy (https://learnclub.co.uk/privacy) which provides information on how we use your personal information.

11.5 We have the right to monitor any User Content and to reject, refuse or delete any User Content where we think that it breaks any of the Rules of Acceptable Use.

12. Rules of Acceptable Use

12.1 In addition to the other requirements within these Terms of Service, this section describes specific rules that apply to your use of the Service (the ”  Rules of Acceptable Use  “).

12.2 When using the Service you must not:

(a) circumvent, disable or otherwise interfere with any security related features of the Service;

(b) permit another person to use the Service on your behalf unless such person is authorised by you;

(c) give any false or misleading information, impersonate any person or misrepresent your identity or relationship with any child to whom you grant access to the Service;

(d) use the Service if we have suspended or banned you from using it;

(e) advocate, promote or engage in any illegal or unlawful conduct or conduct that causes damage or injury to any person or property;

(f) modify, interfere, intercept, disrupt or hack the Service;

(g) misuse the Service by knowingly introducing viruses, Trojans, worms, logic bombs or other material which would harm the Service or any user of the Service’s own equipment;

(h) collect any data from the Service other than in accordance with these Terms of Service;

(i) submit or contribute any User Content that contains nudity or violence or is abusive, threatening, obscene, misleading, untrue or offensive;

(j) submit or contribute any User Content that you do not own or have the right to use or otherwise infringe the copyright, trademark or other rights of third parties;

(k) use any User Content in violation of any licensing terms specified by the owner;

(l) submit or contribute any information or commentary about another person without that person’s permission;

(m) threaten, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person; or

(n) use any automated system, including without limitation “robots”, “spiders” or “offline readers” to access the Service in a manner that send more request messages to the Service than a human can reasonably produce in the same period of time.

12.3 Failure to comply with the Rules of Acceptable Use constitutes a serious breach of these Terms of Service, and may result in our taking all or any of the following actions (with or without notice):

(a) immediate, temporary or permanent withdrawal of your right to use the Service;

(b) immediate, temporary or permanent removal of any User Content;

(c) issuing of a warning to you;

(d) legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

(e) disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

12.4 The responses described in paragraph 12.3 are not limited, and we may take any other action we reasonably deem appropriate.

13. Notice and takedown policy

13.1 Any person may contact us by sending us a notice (an ” Infringement Notice “) if any content available through the Service infringes their rights or fails to comply with our Rules of Acceptable Use. The Infringement Notice should be sent by email to support@learnclub.co.uk . Please provide the following information in the Infringement Notice:

(a) your name and contact details;

(b) a statement explaining in sufficient detail why you consider that the content available through the Service infringes your rights or fails to comply with our Rules of Acceptable Use; and

(c) a link to or such other means of identifying the problematic content.

13.2 We will take the action that we believe is appropriate depending on the nature of the Infringement Notice and will aim to respond to you within a reasonable period of time on the action we propose to take.

14. Ending our relationship

14.1 If at any time you do not feel that you can agree to these Terms of Service or any changes made to the Terms of Service or the Service, you must immediately stop using the Service.

14.2 You must notify us if you wish to close your Account and stop using the Service. We will end your use of the Service and close your Account at the end of the Billing Period in which you notify us that you would like to close your Account and stop using the Service, provided that you tell us at least one day before the then current Billing Period expires. You can do this by using the appropriate functionalities in the website or, if you have subscribed to the Service through the Apple website Store or another Distribution Platform, through the appropriate settings on your device, Apple website Store account or other Distribution Platform account.

14.3 We may immediately end your use of the Service if you break the Rules of Acceptable Use, any other important rule(s), or terms and conditions we set for accessing and using the Service including these Terms of Service. We will not refund you any Fees that you have already paid in respect of the Billing Period in which we end your use of the Service in this way.

14.4 We may also withdraw the Service as long as we give you reasonable notice that we plan to do this.

14.5 If you or we end your use of the Service or we withdraw the Service as described in this section, we may delete your User Content or any other information we hold about you. You will also lose any rights you have to use the Service or to access any of our Content or your User Content. We will not offer you compensation for any losses.

14.6 The termination of your use of the Service and the cancellation of your Account shall not affect any of your obligations to pay any sums due to us.

14.7 Nothing in this paragraph 14 affects any legal rights you may have under the law of the country in which you are resident.

15. Our liability/responsibility to you

15.1 Some of the Content may contain content owned or developed by third parties. As we do not own or produce such third party content, we cannot be responsible for it in any way.

15.2 Unfortunately, due to the nature of the Internet and technology, the Service is provided on an “as available” and “as is” basis. This means that we are unable to promise that your use of the Service will be uninterrupted, without delays, error-free or meet your expectations and we do not give any commitment relating to the performance or availability of the Service in these Terms of Service and, to the extent we are able to do so, we exclude any commitments that may be implied by law.

15.3 In the event of a claim arising out of the provision of the Service, our responsibility to you will never be more than the amount you have paid us in the 6 months prior to the claim arising and, in the event that you have not paid us any money, we shall have no responsibility whatsoever to you.

15.4 In every case, we will never be responsible for any loss or damage that is not reasonably foreseeable.

16. Resolving disputes

16.1 If you have a dispute with us relating to the Service, in the first instance please contact us at support@learnclub.co.uk and attempt to resolve the dispute with us informally.

16.2 In the unlikely event that we have not been able to resolve a dispute informally, we will discuss and agree with you the most effective way of resolving our dispute.

17. Changes to the Service

17.1 We are constantly updating and improving the Service to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviours and the way people use the Internet and the Service.

17.2 In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the Service, or feature relating to the Service (”  changes to the Service  “). These changes to the Service may affect your past activities on the Service, features that you use, our Content and your User Content (”  Service Elements  “). Any changes to the Service could involve your Service Elements being deleted or reset.

17.3 You agree that a key characteristic of the Service is that changes to the Service will take place over time and this is an important basis on which we grant you access to the Service. Once we have made changes to the Service, your continued use of the Service will show that you have accepted any changes to the Service. You are always free to stop using the Service.

18. Changes to the documents

18.1 We may revise these Terms of Service from time to time but the most current version will always be at  https://learnclub.co.uk/privacy

or in the relevant section of our App.

18.2 Changes will usually occur because of new features being added to the Service, changes in the law or where we need to clarify our position on something.

18.3 Normally, we will try to give you some warning before the new terms become effective. However, sometimes changes will need to be made immediately and if this happens we will not give you any notice.

19. Documents that apply to our relationship with you

19.1 The current version of the Terms of Service contains the only terms and conditions that apply to our relationship with you.

19.2 We intend to rely on these Terms of Service as setting out the written terms of our agreement with you for the provision of the Service. If part of the Terms of Service cannot be enforced then the remainder of the Terms of Service will still apply to our relationship.

19.3 If you do not comply with these Terms of Service and we do not take action immediately, this does not mean we have given up any right we have and we may still take action in the future.

20. Severability

If any provision of these Terms of Service is judged to be illegal or unenforceable, this will not affect the continuation in full force and effect of the remainder of the provisions.

21. Law

English law will apply to all disputes and the interpretation of these Terms of Service. The English courts will have non-exclusive jurisdiction over any dispute arising from or related to your use of the Service. This does not affect your rights under the law of the country in which you are resident, including your right to have a dispute in relation to your use of the Service heard in the courts of that country.

22. Contact, feedback and complaints

22.1 If you need to contact us in relation to these Terms of Service or any other document mentioned in them, please email us at  support@learnclub.co.uk.

22.2 We value hearing from our users, and are always interested in learning about ways we can improve the Service. By providing your feedback you agree that you are giving up any rights you have in your feedback so that we may use and allow others to use it without any restriction and without any payment to you.

Privacy Policy

Children’s Privacy

Our website are intended for children aged 5 to 11. For Learn Club specifically, parents or legal guardians must register, subscribe by making a payment and consent to use of the Learn Club Service to allow their child to use the App. We do not process personal information of children without the consent of a parent or legal guardian.

If you would like to delete your account and all information associated with it, you can do so in the parent-section of the app. If you have any questions please contact us at support@learnclub.co.uk.

We do not actively allow children under the age of 13 to register with the Learn Club Service. If you become aware that your child has provided us with personal information without your consent, please contact us using the details at the end of this privacy policy so that we can take steps to remove such information and terminate any account your child has created with us.

We work with a number of third party service providers (joint processors) in relation to children. For more information on these, please see Annex 3 below

GENERAL PRIVACY

What We Collect And How We Use It

We collect personal information about you and your child when you voluntarily submit information directly to us when you use our website. This can include information you provide to us when you register for an account, fill in a form on the Learn Club Service, create or edit your (or your child’s) user profile on Learn Club, send messages using the Learn Club Service, correspond with us by phone, e-mail or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to a survey, enter a promotion or use some other feature of the website and Service.

If you choose not to provide personal information, we may not be able to provide all of the Learn Club Service to you or respond to your other requests.

The table at Annex 1 sets out the categories of personal information we collect about you and your child and how we use that information. The table also lists the legal basis which we rely on to process the personal information, the categories of recipients of the personal information and information as to how we determine applicable retention periods.

We also automatically collect personal information indirectly about how you and your child access and use the website and information about your device that you and your child use to access website.

The table at Annex 2 sets out the categories of personal information we collect automatically and how we use that information. The table also lists the legal basis which we rely on to process the personal information, the categories of recipients of the personal information and information as to how we determine applicable retention periods.

We may link or combine the personal information you provide and the information we collect automatically. This allows us to provide you with a personalised experience regardless of how you interact with us.

We may anonymise and aggregate any of the personal information we collect (so that it does not directly identify you or your child). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving the website and Service and developing new products and features. We may also share such anonymised information with others.

The table at Annex 3 list the various third party service providers (joint processors) we work with to ensure the best possible experience from our website.

Marketing And Advertising

From time to time we may contact you with information about our products and services. Most marketing messages we send will be by email or push notifications. We do not send push notification to children without parental consent. For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you. If you do not want to receive marketing messages from us, you will be able to tell us by selecting certain boxes on forms we use when we first collect your contact details. You can also change your marketing preferences at a later date by clicking on the unsubscribe link at the bottom of our marketing emails or logging into your account on our website or on the App and changing your preferences. If you do not want to receive push notifications, you can manage your preferences through your mobile device settings.

Where you have given us permission to do so, we may share your contact details with selected third parties so that they can provide you with information about products and services that they believe may be of interest to you.

Irrespective of your marketing preferences, we may contact you with important notices related to account administration and your child’s activities.

Cookies And Similar Technologies

We use cookies to distinguish you from other users of our Service. This helps us to provide you with a good experience when you browse our website and also allows us to improve Service.

Cookies are small pieces of code that allow for personalisation of Service experience by saving your information such as user ID and other preferences. A cookie is a small data file that we transfer to your browser or device for record-keeping purposes.

We use the following types of cookies:

  • • Strictly necessary cookies. These are cookies that are required for the operation of the Service. They include, for example, cookies that enable you to log into secure areas of the Service, use a shopping cart or make use of e-billing services.
  • • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Service when they are using it. This helps us to improve the way the Service works, for example, by ensuring that users are finding what they are looking for easily.
  • • Functionality Cookies. These are used to recognise you when you return to the Service. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • • Targeting Cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with third parties for this purpose. We do not carry out targeting in relation to children.

The cookies we use are designed to help you get the most from the website but if you do not wish to receive cookies, most browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the full functionality of our website. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the “Help” option in your browser for more details.

Storing And Transferring Your Personal Information

Security. We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage.

International Transfers of your Personal Information. The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in. Some of our service providers will process your personal information outside of the European Union; these international transfers of your personal information are made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission. If you wish to enquire further about these safeguards used, please contact us using the details set out at the end of this privacy policy.

Your Rights In Respect Of Your Personal Information

If you reside in the European Union or a jurisdiction with similar privacy laws, you enjoy the following rights in respect of your personal information that we hold:

  • • Right of access. The right to obtain access to your personal information.
  • • Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.
  • • Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.
  • • Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.

If you wish to exercise one of these rights, please contact us using the contact details at the end of this privacy policy. You may also review and edit the personal information you have submitted to us by logging into your account on our App or website.

You may also have the right to lodge a complaint with the data protection regulator:

Information Commissioner’s Office (ICO)

Wycliffe House, Water Lane,

Wilmslow, Cheshire,

SK9 5AF

The ICO can also be contacted via email at casework@ico.org.uk or via the ICO helpline on 0303 123 1113

Questions Or Concerns

If you have any questions or concerns regarding this privacy policy, please send us a detailed message to support@learnclub.co.uk, and we will try to resolve your concerns. You can also reach us at:

Ingenious Education, LTD.
1507 Ontario Tower
London E14 9JB
UK
Telephone: +442035798637

kidSAFE+ COPPA Certified by the kidSAFE Seal Program

Ingenious Education, LTD is certified by the kidSAFE Seal Program.
The kidSAFE Seal Program is an independent safety certification service and seal-of-approval program designed exclusively for children-friendly websites and technologies, including kid-targeted game sites, educational services, virtual worlds, social networks, mobile website, tablet devices, and other similar interactive services and technologies. Click on the seal or go to www.kidsafeseal.com for more information.

ANNEX 1 – PERSONAL DATA WE COLLECT

1) Category of personal information

Your registration information. Your email address and password.

How we use it

We use this information to:

  • • operate, maintain and provide to you the features and functionality of the website and/or Service;
  • • communicate with you including sending statements and invoices, service-related communications and marketing communications; and
  • • deal with enquiries made by you relating to the website and/or Service.

Legal basis for the processing

The processing is necessary for:

  • • the performance of a contract and to take steps prior to entering into a contract; and
  • • our legitimate interests, namely administering the website and Service, for marketing purposes and communicating with users.

Comments, chat and opinions. When you contact us directly, e.g. by email, phone, mail or by completing an online form or participating in online chat, we will record your comments and opinions.

How we use it

To address your questions, issues and concerns and improve the website and Service.

Legal basis for the processing

The processing is necessary for our legitimate interests, namely communicating with users.

Payment and transaction information. Information such as items purchased and date and time of your transaction.

How we use it

To facilitate transactions, detect and prevent fraud.

Legal basis for the processing

The processing is necessary for:

  • • the performance of a contract;
  • • our legitimate interests, namely the detection and prevention of fraud.

Location Information. We may collect information about your location where you choose to provide it to us (for example, your address if you correspond with us). Your device’s IP address may also help us determine an approximate location.

How we use it

• We may use an approximate location to ensure content on the website and Service is relevant to the city or country you are using your device in.

Legal basis for the processing

• The processing is necessary for our legitimate interest, namely to tailor our service to the user and to improve our service generally.

Preferences. Preferences set for notifications and marketing communications.

How we use it

• We use this information to provide notifications and send marketing communications in accordance with your choices.

Legal basis for the processing

• The processing is necessary for our legitimate interest, namely ensuring the user receives the correct marketing communications.

Information provided by third parties. From time to time, we may receive information about you from third parties and other users. We may obtain information from third parties to enhance or supplement our existing user information. We may also collect information about you that is publicly available.

How we use it

• We may combine this information with the information we collect from you directly. We use this information to contact you, to send you advertising or promotional materials or to personalise the website and Service, to pre-populate online forms, and to better understand the demographics of our users.

Legal basis for the processing

• The processing is necessary for our legitimate interests, namely to tailor the website and Service to the user and to improve the Learn Club generally.

Profile information for your child. The following personal information of your child will be collected when you create a profile for them: first name; birthday; favourite subjects; gender; and avatar.

How we use it

We use this information to:

  • • operate, maintain and provide to you the features and functionality of the website and Service;
  • • create your child’s profile on the App and to personalise content on the App to your child’s preferences.

Legal basis for the processing

  • • The parent or legal guardian of the child has given their consent to the processing.
  • • The processing is necessary for our legitimate interest, namely to tailor our service to the user and to improve our service generally.

All personal information set out above.

How we use it

• We will use all the personal information we collect to operate, maintain and provide to you the features and functionality of the website and Service, to communicate with you, to monitor and improve the website and Service, and to help us develop new products and services.

Legal basis for the processing

• The processing is necessary for our legitimate interest, namely to administer and improve the website and Service.

2) Categories of recipients

As required in accordance with how we use it, we will share your personal information with the following:

  • • Service providers and advisors. Third party vendors and other service providers that perform services for us, on our behalf, which may include providing mailing or email services, payments processing, data enhancement services, fraud prevention, web hosting, or providing analytic services.
  • • Select third parties. Third parties, so that they can provide you with information and marketing messages about products or services that may interest you.
  • • Purchasers and third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control or acquisition of all or a portion of our business.
  • • Law enforcement, regulators and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Service; and/or (c) protect the rights, property, or safety of LearnClub, our users or others.

3) Retention period

For no longer than necessary for the purposes set out and in accordance with our legal obligations and legitimate business interests.

For more information on our Data Retention policy please contact us at support@learnclub.co.uk

ANNEX 2 – PERSONAL DATA COLLECTED AUTOMATICALLY

1) Category of personal information

Information about how you access and use the website and Service. For example, the website from which you came and the website to which you are going when you leave our website, how frequently you access the website and Service, the time you access the website and Service and how long you use it for, whether you open emails or click the links contained in emails, whether you access the website and Service from multiple devices, and other actions you take on the website and Service.

How we use it

We use this information to:

  • • present the website and Service to you on your device;
  • • determine products and services that may be of interest to you for marketing purposes; and
  • • monitor and improve the website and Service and business, and to help us develop new products and services.

Legal basis for the processing

The processing is necessary for our legitimate interests, namely:

  • • to provide and tailor the website and Service to the user and to improve the website and Service generally
  • • to monitor and resolve issues
  • • for marketing purposes
  • • to communicate with users
  • • to contact users
  • • for the detection and prevention of fraud.

Information about your device. We also collect information about the computer, tablet, smartphone or other electronic device you use to connect to the website and Service. This information can include details about the type of device, unique device identifying numbers, operating systems, browsers and applications connected to the website and Service through the device, your Internet service provider or mobile network, your IP address and your device’s telephone number (if it has one).

How we use it

We use information about how you use and connect to the website and Service to present it to you on your device and to determine products and services that may be of interest to you for marketing purposes.

Legal basis for the processing

As above, the processing is necessary for our legitimate interests, namely:

  • • to provide and tailor the website and Service to the user and to improve the website and Service generally
  • • to monitor and resolve issues
  • • to communicate with users
  • • to contact users
  • • for the detection and prevention of fraud.

Information about your child’s progression in the App. This includes records of your child’s answers and completion of in-App videos or games.

How we use it

We use this information to:

  • • operate, maintain and provide to you the features and functionality of the website and Service including providing you with analytics regarding your child’s performance, progression, interests and related behaviours; and
  • • monitor and improve the website and Service and business including by using analytics regarding this information, and to help us develop new products and services.

Legal basis for the processing

The processing is necessary for our legitimate interests, namely: to provide the website and Service to you and to improve the website and Service generally. LearnClub also uses consent as a legal basis for processing the child’s progress in the app.

2) Categories of recipients

As required in accordance with how we use it, we will share your personal information with the following:

Service providers and advisors. Third party vendors and other service providers that perform services for us, on our behalf, which may include providing mailing or email services, payments processing, data enhancement services, fraud prevention, web hosting, or providing analytic services.

Select third parties. Third parties, so that they can provide you with information and marketing messages about products or services that may interest you.

Purchasers and third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control or acquisition of all or a portion of our business.

Law enforcement, regulators and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Service; and/or (c) protect the rights, property, or safety of LearnClub, our users or others.

3) Retention period

For no longer than necessary for the purposes set out and in accordance with our legal obligations and legitimate business interests.

For more information on our Data Retention policy please contact us support@learnclub.co.uk

ANNEX 3 – THIRD PARTIES

We process you and your child’s data with a number of third parties to provide the best possible experience. You will find these listed below along with details of how they are used.

We use the following third-party service providers (joint processors) in relation to you and your child’s data. These third parties do not share you or your child’s data with any other third parties. For more information on these third parties, please email us at support@learnclub.co.uk

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